"I think we need to talk to customers to find out what they really want."

You have to talk to customers in a human voice.

How do you think they're going to get to customers?

We also want to provide service and help to customers on the high street not just over the phone.

The major difference to customers is the up front cost.

The best place to start is to talk to your customers.

The energy companies, in turn, offer the plans to their customers.

They don't clearly provide a service to all our customers.

"The companies have to reach out to customers any way they can."

He now gives the hot line number to customers with the bill.