You must be able to develop good, informal contact with functional managers.
It was the first informal physical contact he'd ever made, and its warmth took Steve by surprise.
The other side of press management, depending on informal contacts, is less easy to assess.
Discussion of the issue was expected to take place during informal contacts over dinner.
There were some informal contacts in Detroit between union and company officials over the weekend.
In addition, most people have been found to find their jobs through informal contacts.
"We have the formal meeting, but the informal contacts will be very important."
A good first step would be to quietly begin the kinds of informal contacts we had in Mexico.
And their informal contact with the king on such occasions was basic to the whole process of government.
Over the past three weeks, the two sides have had informal contacts, but no real negotiations.