There are approximately 20,000 auditors and collection agents who audit about 2 million of them.

Companies House will refer any unpaid penalties to collection agents.

Mr. Taylor worked as a collection agent for a watch company last winter.

"But he has to change the attitude of the collection agents out in the field, which is an entirely different world from the Washington office."

A collection agent, she said, induced a customer to pay a bill by saying, "We've carried you longer than your mother did."

Of course, attorneys, for example, may not want to smile or collection agents.

Don't you see their collection agents coming this way?

For your information, our collection agent is not going to stake out your house for the next five years.

And you ought to see the collection agent they use.

In May, similar sessions will be held for the rest of the employees, from collection agents to telephone operators.