Locations are selected by looking for sites with higher than average crash rates, and to address citizen complaints.

The upper levels are all for office activities, including citizen complaints, city planning, etc.

Sometimes it is not until citizen complaints reach a critical mass that public agencies take action.

So far, the department has received no citizen complaints of excessive police force, she said.

She has set up a new computer system for handling citizen complaints.

The number of citizen complaints against the police has been cut in half.

It would also put new restrictions on citizen complaints.

"Most of the targeted sites were chosen in response to citizen complaints about drug sales," he said.

There had never been a citizen complaint filed against him.

As it is, most citizen complaints about abuse go to the courts and the media.