This doesn't go down so well with consumer groups in other countries.
Consumer groups will, of course, soon play the same game.
The effort to influence Congress through personal experience does not stop with consumer groups.
Last year, the consumer group had sales of nearly $1 billion.
But consumer groups say you may well be better off without the coverage.
"He tried to listen to both the public interest, consumer groups and industry."
Consumer groups called the department's shift in policy a good start.
Consumer groups say the increase will harm many poor people.
Some traditional phone companies and consumer groups oppose such a change.
By the late 1970s most states and territories had their own consumer group.
