customer satisfaction index

General Motors has warned that a dealership with a low customer satisfaction index might have its franchise canceled.

The site consistently scores highly in the American Customer Satisfaction Index.

A customer satisfaction index was calculated across all questions, showing that 85% of customers are satisfied, up from 83% during the last survey.

"Patients routinely rank the veterans system above the alternatives, according to the American Customer Satisfaction Index."

They are the Initial Quality Survey and the Customer Satisfaction Index.

The company has garnered the highest customer satisfaction index (CSI) in the industry at 88 percent.

The American Customer Satisfaction Index, the definitive benchmark of how buyers feel about what business is selling them, will reach its 10-year anniversary this fall.

The travel industry's ratings on this front have remained relatively stable since 9/11, according to the University of Michigan Customer Satisfaction Index.

The Customer Satisfaction Index is based on car lines - all Buicks, for example - rather than on individual models.

American consultant JD Power wants to set up its infamous Customer Satisfaction Index in Britain.

Its Customer Satisfaction Index, advertised widely every year by the winners, is based on a poll of more than 100,000 buyers of cars and light trucks.

It is produced by the American Customer Satisfaction Index, a private company based in Ann Arbor, Michigan.

Research groups, quality associations and universities in several countries have adopted the ACSI model to create customer satisfaction indices for their own national economies.

In your article concerning the Lexus Coupe, you have the scores for several cars in the Customer Satisfaction Index, and my question is simple.

American Customer Satisfaction Index, an economic indicator that measures the satisfaction of consumers in the U.S.

To the Editor: So the American Customer Satisfaction Index has dropped since 1994, the year the Bell System breakup was completed.

The initiative led to the creation of the J.D. Power and Associates Customer Satisfaction Index.

New data from the American Customer Satisfaction Index gives the cable industry an overall score of 63-one of the lowest among major US business sectors.

J.D. Power and Associates: 1996 Top Score in Customer Satisfaction Index.

As measured by the American Customer Satisfaction Index, compiled at the University of Michigan, customer-service satisfaction has dropped overall since 1994.

For the past eight years, the Veterans Health Administration has outscored private-sector health care in the independent American Customer Satisfaction Index.

A. At the University of Michigan, we measure customer satisfaction in something called the American Customer Satisfaction Index.

The award relates to 2011 India Auto Insurance Customer Satisfaction Index Study wherein out of a 1000 point scale, the company scored 804.

In May 2012, the American Customer Satisfaction Index ranked Dish Network second among American television providers.

Cable and phone companies still get low marks from consumers for service, according to the widely watched American Customer Satisfaction Index compiled at the University of Michigan.